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Return and Exchange Policy
We want you to be completely satisfied with your purchase. If you are not pleased with a product, you may request a return or exchange within 14 days of the order delivery date.
Eligibility Requirements
Products must be mostly unused, with at least 90% of the original content remaining.
For orders exceeding Rs. 3,000, we exclusively offer exchanges (refunds are not applicable).
Damaged or Incorrect Items In the rare event of damage, leakage, or receiving the wrong product, we take full responsibility and will cover all delivery charges associated with the return or exchange.
Shipping and Processing
Customers are responsible for standard delivery charges incurred during a return or exchange.
Once your item is received, we process all requests promptly, typically within 3 to 5 working days.
Contact Us to Initiate a Return or Exchange If you have any questions or need to start the process, please reach out to our support team:
Email: Info@khushboowala.pk
Phone: +92 323 2876587
Online Form:
https://khushboowala.pk/contact-us/
